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Full directory

Genuine UK gambling-support services

Every listing below is a real, official, independently verifiable UK organisation — checked directly against its own website. Nothing here is an affiliate link, and nothing here will ever point you toward a betting or casino site.

Someone to talk to

Free, confidential, and available whenever you reach out.

Crisis line

Samaritans

Free, confidential emotional support for anyone struggling to cope — including suicidal thoughts. Relevant here because severe gambling harm carries a real, elevated risk of suicidal feelings. You don't need to be in crisis to call.

Phone
116 123
Availability
24 hours a day, 365 days a year, free from any UK or Ireland phone
Coverage
UK & Ireland
How to access
Just call, any time — no referral needed. Welsh line: 0808 164 0123. Relay UK: 18001 then 116 123.
Helpline & webchat

National Gambling Helpline (GamCare)

The UK's main gambling-harm support line. Trained advisers give free, confidential advice and emotional support for your own or someone else's gambling, and can refer you into further treatment.

Availability
24 hours a day, every day, free (Freephone)
Coverage
England, Scotland and Northern Ireland (in NI the helpline refers you to local services). Wales has its own line — below.
How to access
Call, or use live chat / WhatsApp via gamcare.org.uk — self-access, no referral needed
Helpline · Wales

Wales Gambling Helpline (NHS Wales)

Wales's own NHS gambling helpline, launched April 2026. Information, advice and support for anyone affected — including family — with referral into the All Wales Gambling Treatment Service.

Availability
24 hours a day, free from landlines and mobiles, even with no credit
Coverage
Wales
How to access
Just call — or email the treatment service at GamblingService@wales.nhs.uk
Helpline · Northern Ireland

Dunlewey Problem Gambling Helpline

Northern Ireland's specialist gambling helpline and counselling service, for adults and their families, run by Dunlewey Addiction Services.

Availability
24 hours a day, free
Coverage
Northern Ireland
How to access
Call any time, or contact the Belfast or Armagh office in working hours

Looking for GambleAware? The charity closed on 31 March 2026 when the UK moved to a statutory gambling levy. Its website is still online but no longer reflects how treatment is arranged — use the helplines above, or browse every organisation and every treatment programme.

Block your own access

GamStop plus the extra layers that close the gaps GamStop leaves open.

Self-exclusion

GamStop

The UK's official, free self-exclusion scheme. One registration blocks new accounts and logins across every online gambling operator licensed in Great Britain, for a minimum period you choose.

Availability
Support line free, 10am–8pm every day; registration online any time
Coverage
UK residents; blocks operators licensed in Great Britain
How to access
Register free at gamstop.co.uk/register (a few minutes); choose 6 months, 1 year, or 5 years. Takes up to 24 hours to fully activate. Doesn't close accounts or return funds automatically — contact operators directly for that.

Important: GamStop only covers operators licensed by the Gambling Commission in Great Britain — it does not block offshore or unlicensed gambling sites. Read why that matters →

Blocking tools

Gamban, BetBlocker & bank gambling-blocks

Device, browser and bank-level tools that work alongside GamStop to also cover unlicensed offshore sites and stop related payments.

Gamban
Paid app, blocks thousands of gambling sites/apps on all your devices. 7-day free trial; from around £4.99/month.
BetBlocker
Free, charity-run, no sign-up or personal data required. Choose a block length from 1 day to 5 years; install on unlimited devices.
Bank blocks
Most major UK banks (Barclays, HSBC, Lloyds, Monzo, NatWest, Santander, Starling and others) let you toggle off gambling transactions in their mobile app, usually with a 48-hour+ cooling-off period to turn back on.

Structured treatment

Free NHS clinics, plus residential care for the most severe harm.

NHS treatment

NHS Gambling Clinics

Free, confidential NHS specialist services across England — commissioned by NHS England since April 2026 — offering assessment and therapy such as CBT, individually and in groups, with support for families.

Phone
020 7381 7722 (National Gambling Clinic)
Services
National Gambling Clinic, Northern, Southern, West Midlands, East Midlands, East of England, South West, and the Primary Care Gambling Service
Coverage
England — each service covers its own region
How to access
Self-refer online to your regional service, or ask your GP. Young people aged 13–18 can self-refer through the National Gambling Clinic.

Outside England: Wales has the new All Wales Gambling Treatment Service; in Scotland and Northern Ireland, treatment comes from charities such as RCA Trust, GamCare Scotland, Dunlewey and Extern. See programmes by nation →

Residential treatment

Gordon Moody

The UK's only charity providing intensive residential treatment for the most severely affected by gambling harm — separate men's and women's programmes, plus outreach, aftercare and online counselling. Also supports affected family members.

Availability
Apply by phone, email or online; typical wait for residential treatment is around 4–6 weeks
Coverage
UK-wide (England, Scotland & Wales)
How to access
Self-refer (18+) via phone, email (help@gordonmoody.org.uk) or the online application form — no GP referral needed. Free at the point of access; travel is the main cost.

Peer support

Free meetings with people who understand exactly what this is like.

Peer support

Gamblers Anonymous UK

A free, anonymous peer-support fellowship based on a 12-step recovery model. No referral, no appointment — just turn up.

Phone
0330 094 0322 (national information line)
Availability
Info line for questions — this is not a crisis line; for emergencies, call 999
Coverage
England, Wales & Northern Ireland, plus online meetings (Scotland is served separately by GA Scotland)
How to access
Find a meeting via the postcode-based meeting finder or the online-meetings list — first names only, fully anonymous

Family & friends

Support for the people around someone whose gambling is causing harm.

Family & friends support

Gam-Anon UK

A 12-step peer support fellowship — not for the person who gambles, but for partners, relatives and close friends affected by someone else's gambling. Meetings are usually held alongside Gamblers Anonymous meetings, in a separate room.

Contact
By email — nsosec@gamanon.org.uk (no public phone line published)
Availability
Regular meetings, in person and online
Coverage
England, Wales & Ireland (Scotland is served separately by Gam-Anon Scotland)
How to access
No sign-up needed — find a meeting on the Meetings page and simply attend, or join by Zoom

Debt help

Free, independent debt advice — gambling-related debt included.

Debt advice

StepChange Debt Charity

The UK's largest debt charity. Free, confidential, non-judgemental advice that explicitly covers gambling as a cause of problem debt, ending in a personalised action plan.

Availability
Mon–Fri 8am–8pm, Sat 9am–2pm; online tool available 24/7
Coverage
UK-wide
How to access
Call, or use the free online "Debt Remedy" tool — self-refer, no fee
Debt advice

MoneyHelper

The free, impartial, government-backed guidance service. Its Debt Advice Locator matches you with a free, accredited adviser near you or by phone/online.

Availability
Check current hours on moneyhelper.org.uk/en/contact-us
Coverage
UK-wide
How to access
Call, use webchat, or go straight to the Debt Advice Locator online

Checked against each organisation's official website — September 2026. Phone numbers, hours and referral routes can change; please confirm details on the linked site before you rely on them.